Yes. Every product featured on Crafts of Bihar is carefully sourced from trusted artisans, manufacturers, and regional producers. We focus on authenticity, quality, and preserving Bihar's rich craftsmanship.

Our products are proudly made in Bihar, India. Depending on the collection, they are handcrafted or produced by experienced local artisans and manufacturers while maintaining traditional craftsmanship.

Most orders are delivered within 4–8 business days across India. Delivery timelines may vary slightly based on your location and courier availability.

Yes. Cash on Delivery is available for most serviceable PIN codes. You can check COD availability during checkout.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the product and packaging. Our support team will help resolve the issue as quickly as possible.

Yes. Eligible products can be returned or exchanged according to our Return & Refund Policy. Please visit our policy page for complete details before initiating a request.

Most of our cotton textile products, including Bhagalpuri Dull Chadar, can be machine washed using a gentle cycle with mild detergent. We recommend checking the care instructions provided with each product.

Yes. Since many of our products are handcrafted or traditionally woven, slight variations in texture, weave, or colour are natural and reflect the uniqueness of handmade craftsmanship.

You can reach our customer support team through our Contact Us page, email, or WhatsApp during business hours. We're always happy to assist you with your orders and queries.

Crafts of Bihar is more than an online store—we are dedicated to bringing Bihar's finest products to homes across India. Every purchase supports local artisans, celebrates traditional craftsmanship, and helps preserve the region's rich cultural heritage.